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Gong + Slack + Formatter by Zapier + OpenAI (GPT-4, DALL-E, Whisper)

Summarize Gong calls using OpenAI

Once a call recording is added to Gong, use AI to generate a summary, or analyze sentiments, and any other details before sending it to Slack.

Once a call recording is added to Gong, use AI to generate a summary, or analyze sentiments, and any other details before sending it to Slack.

  1. When this happens...
    GongGong
    New Call

    Triggers when a new call is processed.

    TriggerInstant
  2. automatically do this...
    Formatter by ZapierFormatter by Zapier
    Text

    Work with text data to find & replace, capitalize, remove HTML, and more (with line-item support).

    ActionWrite
  3. then do this...
    OpenAI (GPT-4, DALL-E, Whisper)OpenAI (GPT-4, DALL-E, Whisper)
    Send Prompt

    Sends a prompt to OpenAI and generate a completion.

    ActionWrite
  4. then do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Accessible Workspaces

    • Available Saved Searches

    Trigger
    Instant
    Try It
    • 1. THE OBJECT THAT WAS VIEWED - What's The Name Of The Object?Required

    • 1. THE OBJECT THAT WAS VIEWED - What's The ID Of The Object?Required

    • 1. THE OBJECT THAT WAS VIEWED - What's The Direct URL To View The Object?Required

    • 1. THE OBJECT THAT WAS VIEWED - How Many Dynamic Properties Do You Have To Display For The Object?Required

    • 2. THE VIEWING EVENT - What's The Name Of The Event? (example: "Document Viewed" or "Presentation Viewed")

    • 2. THE VIEWING EVENT - What's The ID Of The Event?

    • 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?

    • 2. THE VIEWING EVENT - How Many Dynamic Properties Do You Have To Display For The Sharing Event?Required

    • EmailRequired

    • Name

    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.

    Action
    Write
    • TransformRequired

    Action
    Write
    • TransformRequired

    Action
    Write
    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?Required

    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?Required

    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?Required

    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?Required

    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")

    • 2. THE SHARING EVENT - What's The ID Of The event?

    • 2. THE SHARING EVENT - What's The URL to view more info regarding the event?

    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?Required

    • EmailRequired

    • Name

    • Email AddressesRequired

    • Delimiter

    • Sharing Message Subject

    • Sharing Message Body

    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.

    Action
    Write
    • 1. THE OBJECT THAT WAS ENGAGED - What's The Name Of The Object?

    • 1. THE OBJECT THAT WAS ENGAGED - What's The ID Of The Object?

    • 1. THE OBJECT THAT WAS ENGAGED - What's The Direct URL To View The Object?

    • 1. THE OBJECT THAT WAS ENGAGED - How Many Dynamic Properties Do You Have To Display For The Object?Required

    • 2. THE CUSTOM ACTION EVENT - What's The Name Of The Event? (example: "Contract Signed" Or "Presentation Downloaded")Required

    • 2. THE CUSTOM ACTION EVENT - What's The ID Of The Event?

    • 2. THE CUSTOM ACTION EVENT - What's The URL To View More Info Regarding The Event?

    • 2. THE CUSTOM ACTION EVENT - How Many Dynamic Properties Do You Have To Display For The Event?Required

    • EmailRequired

    • Name

    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.

    Action
    Write
    • TransformRequired

    Action
    Write
    • TransformRequired

    Action
    Write
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About Gong

Gong has helped thousands of sales pros have better sales conversations every day.

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  • CRM (Customer Relationship Management)

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Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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About Formatter by Zapier

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.

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About OpenAI (GPT-4, DALL-E, Whisper)

From the makers of ChatGPT, the OpenAI integration for GPT-3, DALL·E, or Whisper. Build AI powered workflows with OpenAI’s powerful models. An optimized ChatGPT integration is available here: https://zapier.com/apps/chatgpt/integrations

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