Summarize and share Zapier Chatbot transcripts
When a conversation is finished, use AI to summarize the transcript, then post the summary to Slack. Keep your team informed about what questions users are asking so they can keep a pulse on customer satisfaction.
When a conversation is finished, use AI to summarize the transcript, then post the summary to Slack. Keep your team informed about what questions users are asking so they can keep a pulse on customer satisfaction.
- When this happens...Chatbot Conversation Completed
Triggers when a chatbot conversation is inactive for 5 minutes.
- automatically do this...Summarize Text
Enter a block of text and generate a summary.
- then do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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